New England Health Center offers a comprehensive array of clinical services designed to meet our residents’ short-term and long-term care needs. In our passionate quest for growth and excellence, we always go the extra mile to customize our residents’ care experience. Our skilled clinical team pursues continuing education, embracing new technologies and proven innovations in treatment, all to better the quality of life for our valued residents.

Rehabilitating Healthcare. It’s not just a slogan – it’s what we do best, at New England Health Center.

We believe that recovery from injury or medical procedures should be quick, complete, and comfortable. Our specially designed rehabilitative program will get you back on your feet and back home in no time.

We offer Physical, Occupational, and Speech & Language and Swallow therapies in the safety and convenience of our facility seven days a week for maximum results. With our easy, hassle-free Admissions and Discharge processes, we will also support you in your transition back home with any resources or occupational skills you or a caregiver may need.

With our dedicated rehab services, your recovery is in good hands.

New England Health Center welcomes patients who require 24-hour nursing care and/or assistance with activities of daily living. With a full-service team of professionals, we take quality, compassionate, respectful care to a superb standard. Our top priority is keeping our residents happy, healthy, and invigorated. New England residents thrive in our vibrant, home-like setting, enjoying a healthy, dynamic community complete with friends, activities, and plenty of fun.

The entire New England facility is designed to make our long-term residents feel at home. Caring staff, dynamic recreational activities, and delicious meals are just a few of the ways we provide the ultimate in comfort to our valued long-term residents.

When home care givers need a break from the challenge of caring for an elderly or infirm family member, New England is here to step in and help out. We provide a short-term, home-away-from-home where compassionate care is unsurpassed. And because our facility is so comfortable, their stay – whether a couple of days or a couple of months – will feel like a welcome vacation. Our seamless Admissions process and our welcoming staff make the transition smooth and effortless. Respite Care guests receive all the same amenities as our regular residents.

When it comes to our nursing team, led by our Medical Director, Heather Wark, the bywords are: professionalism, dedication, and compassion. Here, every resident is treated with the dignity and sensitivity they deserve at all times. Our experienced nurses and certified nursing assistants consistently go beyond the call of duty to deliver the best in healthcare-and always with a smile. The high staff-to-resident ratio at our facility makes us stand out in the world of senior healthcare and the fact that we have just 46 beds in this clean, ranch-style facility enables us to give each of our residents the personalized, loving attention they so deserve.

Our nursing services are dynamic and progressive, and we stand at the forefront of initiatives established by the Department of Health and the Centers for Medicare & Medicaid Services. We constantly seek to expand and to build new programs that will better the health and wellbeing of our residents.

Walk through the halls of our facility and see for yourself the devotion and expertise of our nursing team. From long-term care to complex post-acute care, we customize nursing plans for each resident, working seamlessly with all members of our in-house team as well as any tertiary professionals, when necessary, to ensure superior outcomes and the greatest level of comfort.

We are proud to have a full-time Nurse Manager overseeing each of our nursing units for added supervision and to serve as an additional liaison for residents and family members. Our staff constantly undergoes special training through our RN staff educators, ensuring maximum preparedness and experience. When it comes to care, we’re exactly what you need.

Experience the New England difference, where your optimum health is our specialty.

Facing a terminal illness often creates feelings of helplessness, loss and sadness. Our residents who receive hospice services by our contracted providers are cared for by the New England Health Center team with compassion, dignity, and sensitivity. We provide an interdisciplinary approach to care, working alongside the various hospice providers, following the comfort care orders of each individual resident. We’re always here for our hospice care residents–as well as those enrolled in our Butterfly End-of-Life Services program–and for their loved ones, to provide emotional and spiritual support and the nurturing “TLC” that is so needed at the end-of-life journey.

Residents receiving hospice care at New England Health Center are invited to participate in all meals and recreational activities that are offered in the facility, including counseling and religious services.

Because we’re all one big family here, every member is precious. We hold an annual memorial service for our cherished residents who passed away where we gather to plant tulips and daffodils in memory of the departed.

Over time, many of our residents develop special relationships with their physicians, a bond that boosts their health and wellbeing. We can update your own personal physician to coordinate your care via our Medical Director. Just mention your preference to our team so they can make this arrangement.

Our social worker will help coordinate your care, both before and after your stay at New England Health Center, together with our Medical Director to ensure you get the best care possible.



We’d love to hear from you. Send us a message or call us at 413.665.2740.

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Please notify The Joint Commission with any concerns.
JCAHO Hotline: 800.995.6610


New England Health Center 413.665.2740
61 Old Amherst Road, Sunderland, MA 01375
©2019 New England Health Center

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